Explee (AutoGTM), B2B SaaS: 364 card-on-file trials, paying customer at $168

SaaS & AppsMeta Ads
$17,310
Ad spend
364
Card-on-file trials

Explee β€” AutoGTM

The task

Explee is a B2B SaaS: AutoGTM, an AI outbound sales agent. PLG model: the trial opens only with a card attached, usage-based billing via Stripe.

Starting point (tech audit 16.06.2026): the Meta pixel sat inside GTM and sent one event β€” PageView. Sign-up and payment lived in GA4 and on the app domain, not tied to fbq, no Conversions API. Meta saw only clicks β€” there was nothing to optimize for.

What we did

  • Moved the pixel out of GTM natively into the <head> of both domains: pixel in GTM + events in code = an fbq load race, events get lost and duplicated.
  • Tagged the funnel exactly along the real path: PageView β†’ Lead (form with URL input) β†’ StartTrial (email + card) β†’ Purchase.
  • Set up the Conversions API on api.explee.com: Lead and StartTrial duplicated from the browser with a shared event_id, Purchase β€” from the Stripe webhook. Payment happens server-side, the browser pixel never sees it.
  • Captured fbclid β†’ _fbc, stored _fbp/_fbc/explee_device_id in the DB, advanced matching on hashed email: payment comes days after the click, otherwise there is nothing to tie it to.
  • Optimized campaigns for StartTrial β€” a deep-funnel event. From 24.07 we split geo into EU and US/UK and separately tested optimization for InitiateCheckout.

Results

For 24.06–31.07.2026:

  • Ad spend β€” $17,310
  • Leads (Lead) β€” 4,327 at $4.00
  • Card-on-file trials (StartTrial) β€” 364 at $47.6
  • Payments (Purchase) β€” 103
  • Cost per paying customer β€” $168
  • Reach β€” 132,287 accounts, frequency 4.27

Campaigns in the Meta ad account

The screenshot shows $17,221.75: taken 31.07 at 15:04, before the end of the ad day. Full day per BigQuery β€” $17,310.15, a 0.5% discrepancy.

Insights

  • The top of the funnel is wide and cheap: 51% of landing page views reach the form, a lead costs $4.00. Then it narrows sharply β€” 8.4% of leads attach a card, 28.3% of trials make it to payment.
  • Lead $4.00, card-on-file trial $47.6, paying customer $168 β€” a 42Γ— spread. Had the campaign optimized for a click or a form, the algorithm would have pushed volume into the first number and never seen the last.
  • Frequency 4.27 at 132K reach over 38 days of delivery: the B2B audience is narrow and burns out. The answer is not more budget on the same geo but a split: in the first 8 days US/UK delivered a trial at $53.45, EU β€” at $73.85.

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